Your question is Identify and Re-engage At-Risk Accounts. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're supporting a customer-facing team that manages ongoing product adoption for a B2B software platform. Some accounts renew consistently, while others show early signs of declining usage and weaker engagement before contract risk becomes obvious. You want a clear way to spot risk early and decide which accounts need intervention first.
How would you identify at-risk accounts and the strategies you would implement to re-engage them?