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Diagnose Failing Test Root Cause

RipplingHardExecution00:00
Rippling
Your interviewer · QA Engineer
In session
Interviewer

Welcome to your interview for the QA Engineer role at Rippling.

The question is on your right: Diagnose Failing Test Root Cause. Take a moment with it first.

Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.

Only Submit answer is graded - discussion is free practice.

Problem

How would you troubleshoot a failing test when you are unsure whether it is a product bug, a flaky test, or an environment issue at Rippling?