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Designing a Healthcare Operational Process

Hard
Product SensePain Pointsoperational efficiency

Problem

How would you approach designing a new operational process for a healthcare division at Highmark Health facing high administrative overhead?

Practicing as: Consultant interview at Highmark Health

Hi, I'll play your Highmark Health interviewer for the Consultant role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.

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