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NLP for Support Ticket Triage

Medium
MediumNLPText ClassificationNLPTokenization
Asked 2mo ago|
Uber Drivers
Uber Drivers
Asked 1 times

Problem

How would you apply Natural Language Processing (NLP) to categorize and prioritize driver support tickets automatically?

Practicing as: Applied Scientist interview at Uber Drivers

Hi, I'll play your Uber Drivers interviewer for the Applied Scientist role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.

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