PwCMediumNLP00:00

Welcome to your interview for the AI Engineer role at PwC.
The question is on your right: NLP Classification of Incident Tickets. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
How would you classify incident tickets into categories using NLP techniques?