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Responding When You Do Not Know

Easy
Behavioral & Leadershipcustomer supportProblem SolvingDealing With Ambiguity

Problem

How do you handle a situation where you do not know the answer to a customer's question right away?

Practicing as: Consultant interview at Simply Business

Hi, I'll play your Simply Business interviewer for the Consultant role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.

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