Your question is Handling Specific Situations. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about your experience and a particular situation you had to handle, and how you handled it.
The interviewer is assessing how you take ownership, make decisions with incomplete information, and communicate while resolving a difficult situation. Choose one specific example, explain the stakes and your responsibilities, then show the actions you personally took and the measurable result. Keep the response structured around Situation, Task, Action, and Result, including what you learned.