Your question is Handle a Feature Missing Expectations. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are the PM for a B2B healthcare operations product, and a recently launched feature is not landing the way users expected. The team needs to decide whether the issue is the feature itself, the way it was positioned, or a mismatch in user needs.
If a product feature fails to meet user expectations, how would you handle it?