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Excel Model for Claim Delays

PlumMediumMetrics00:00
Plum
Your interviewer · Project Manager
In session
Interviewer

Welcome to your interview for the Project Manager role at Plum.

The question is on your right: Excel Model for Claim Delays. Take a moment with it first.

Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.

Only Submit answer is graded - discussion is free practice.

Problem

Given a raw dataset of customer health claims, how would you structure an Excel model to identify the primary drivers of claim delays for Plum?