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BYou are working on a consumer fintech product, and the team gets feedback from support tickets, app reviews, surveys, and sales calls. Some requests are urgent, some are repetitive, and some come from a small but vocal group. You have been asked to turn that feedback into a clear set of product improvements.
How do you gather and analyze user feedback for product improvements?
You are working on a consumer fintech product, and the team gets feedback from support tickets, app reviews, surveys, and sales calls. Some requests are urgent, some are repetitive, and some come from a small but vocal group. You have been asked to turn that feedback into a clear set of product improvements.
How do you gather and analyze user feedback for product improvements?
