Your question is Fixing an Unowned Process Gap. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you spotted an operational inefficiency in a process no one had explicitly asked you to improve. Walk me through how you identified it, how you built support to change it, and what measurable impact it had.