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Find Expansion From Usage Data

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Your question is Find Expansion From Usage Data. Take a moment with it on the right.

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Problem

Scenario

You're supporting a customer using a complex B2B software platform and want to spot where deeper adoption could create more value for them. You have product usage data, feature adoption patterns, and some sense of which workflows matter most to the customer's business.

Question

Present a case where you identified a growth opportunity for a client based on usage data.