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Executive Search for CDO Turnaround

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Your question is Executive Search for CDO Turnaround. Take a moment with it on the right.

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Problem

A major retail client is experiencing a rapid decline in market share due to e-commerce disruption. How would you structure an executive search at Heidrick & Struggles to find a Chief Digital Officer capable of driving a turnaround?

Explain how you would diagnose the client's situation, define the leadership mandate, identify and prioritize candidate pools, assess digital transformation capabilities, and manage stakeholders through the search. Address the trade-offs between hiring a proven retail executive, a digital-native leader, or an executive from an adjacent sector.