Your question is Evaluate Success Enablement Impact. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are a senior analytics lead supporting a B2B software product. The customer success team has launched onboarding webinars, in-app guides, and live enablement sessions for new accounts, and leadership wants to know whether the effort is actually moving the business. The team already reports activity counts, but there is no shared view of which outcomes matter most.
How would you evaluate whether a customer success or enablement effort is working?