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Diagnose Off Track Team Metrics

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Your question is Diagnose Off Track Team Metrics. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Scenario

You are a senior engineering manager reviewing a product team that owns a consumer finance app. The team has weekly dashboards for activation, retention, and support volume, but leadership wants a clear read on whether the team is actually off track or just seeing normal variation. The question comes up after a few mixed weeks, and the team needs a way to separate signal from noise before making changes.

Question

How do you use data to diagnose whether a team or product is off track?