Your question is Design a New Feature for Payment Gateway. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
PaySecure is a mid-sized payment gateway provider with a growing user base of 2 million active merchants and $15 billion in annual transactions. The company is positioned as a reliable solution for small to medium-sized businesses, focusing on seamless integrations and low transaction fees. However, as transaction volumes increase, the company is facing a rise in fraudulent activities, leading to user concerns and increased chargebacks.
The VP of Product has identified that current fraud detection mechanisms are reactive rather than proactive, resulting in a 15% increase in chargebacks over the last year. User feedback indicates a lack of trust in the payment process, with 40% of merchants expressing concerns about security. The company aims to develop a new feature that enhances fraud detection capabilities while maintaining a user-friendly experience.