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Define Success Criteria Before Kickoff

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Your question is Define Success Criteria Before Kickoff. Take a moment with it on the right.

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Problem

You are the Engineering Manager for a new internal tooling project. Before the team starts building, you need to make sure everyone agrees on what success looks like, even though different stakeholders may care about different outcomes.

Context

The project will affect multiple teams, so unclear success criteria could lead to wasted effort, conflicting priorities, or a solution that satisfies one group but not the business.

Question

How do you ensure your team is aligned on what success looks like before starting a project?