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Define Success Criteria Before Build

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Define Success Before Build

You are the Engineering Manager for a new internal ordering workflow at a restaurant technology company. The team wants to start building immediately, but the business, operations, and support teams each have different ideas of what “good” looks like. You need to align everyone on success criteria before any implementation begins so the team does not optimize for the wrong outcome.

Success Criteria Question

How do you set success criteria for a project before the team starts building?