Your question is Define Operational Success KPIs. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're stepping into an operations role and need a clear way to judge whether the function is performing well. You want a small set of metrics that reflects day to day execution, service quality, and business impact.
What key performance indicators do you consider essential for evaluating operational success?