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Define Marketplace Primary Metric

MediumProduct Sense00:00
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Your question is Define Marketplace Primary Metric. Take a moment with it on the right.

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Problem

Scenario

You're working on a hiring marketplace, and the team wants one primary metric that best reflects whether the product is creating value. At the same time, leadership wants guardrails so the team does not improve that metric by hurting quality, fairness, or marketplace health.

Question

How would you define the primary product metric for a hiring marketplace, and what guardrails would you use?