You're working on a product with user communities, including chat servers, forums, or similar spaces. Leadership wants a clear definition of what a healthy community looks like so the team can decide where to invest and how to track progress.
How would you define a healthy Discord community, and what metrics would you use to measure it?
Ability to define product success from user value, not vanity metricsUse of Jobs-to-be-Done to frame community needsMetric selection across engagement, retention, and qualityJudgment on trade-offs in social product health