
You're working on a consumer fintech product and need a clear definition of activation. The team wants a metric that reflects real user value early, but also predicts whether someone will become a retained and healthy customer.
How would you define activation for a consumer fintech product like Chime?
Choosing an activation event that reflects real customer valueConnecting early funnel behavior to retentionDefining a measurable conversion metricUsing leading indicators instead of vanity metrics