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Defects Closed Within SLA
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Defects Closed Within SLA

MediumSQL · PostgreSQL

Problem

Write a SQL query to find the percentage of defects closed within SLA.

Use the defects and sla_policies tables. Evaluate only defects with status Closed and a non-null closing timestamp. Match each defect to its severity policy.

Output

  1. Return one row with the column percentage_closed_within_sla.
  2. Report the percentage rounded to two decimal places, returning 0.00 when no eligible defects exist.

Schema

defects
ColumnTypeDescription
defect_idPKINTEGERUnique defect identifier
severityVARCHAR(50)Defect severity used to select the SLA policy
opened_atTIMESTAMPTimestamp when the defect was opened
closed_atTIMESTAMPTimestamp when the defect was closed
statusVARCHAR(20)Current defect status
sla_policies
ColumnTypeDescription
severityPKVARCHAR(50)Severity covered by the policy
sla_hoursNUMERIC(10,2)Maximum allowed closure time in hours
Tablesdefectssla_policies
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