Your question is Debugging a Customer Integration Failure. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to debug an integration issue between an AI service and an external application. Walk me through how you isolated the problem, how you communicated with the customer and internal teams, and what the outcome was.