You're leading work on a product where engineering choices can change reliability, speed, flexibility, and the pace of shipping. Product and engineering leaders want to know how you connect those technical decisions back to the customer experience instead of treating them as purely internal improvements.
How do you think about the customer impact of engineering decisions?
Ability to anchor engineering decisions in user needsUse of Jobs-to-be-Done to identify who is affectedJudgment on product and platform trade-offsClarity in defining success criteria for engineering investments