Your question is Custom Build vs Platform Capability. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're working on a B2B software product where a large customer is asking for a solution tailored to their workflow. Some people see it as a strategic account need, while others think the team should spend that time building something reusable for more customers.
How do you decide whether to invest engineering time in a customer-specific solution versus a reusable capability?