Welcome to your interview.
The question is on your right: Correlation Versus Causation in Analysis. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
You are reviewing customer behavior data and notice that higher engagement with account features is associated with lower churn. A teammate wants to treat that relationship as proof that the feature caused retention to improve.
What’s the difference between correlation and causation in customer analysis?