Your question is Communicate During Production Outages. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are on call for a production incident affecting a customer-facing platform. Service is degraded, the root cause is not yet confirmed, and people across engineering, support, and leadership are asking for updates.
How do you communicate during outages?