Your question is Communicate a Major Renewal Increase. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are managing a client renewal where the incumbent carrier has come back with a significant premium increase. You need to communicate the increase while preserving trust, showing that you have done the market work, and keeping the renewal process moving.
Walk me through a time you had to deliver bad news to a client regarding a significant premium increase. How did you handle it?