Your question is Chatbot System for a Single Domain. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Design a chatbot system assuming a single customer and a single domain.
Asked in the onsite stage. One of the design rounds; rest of post hidden.
Design the system for a single customer support domain, such as order status, returns, and policy questions. Assume the chatbot is used by internal agents and end users, with strict answer quality and low hallucination tolerance.