Change Process or Improve Execution

HardExecution00:00

Practice interviewer

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Your question is Change Process or Improve Execution. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Scenario

Your team is missing commitments often enough that people are questioning whether the delivery process itself is broken. Some stakeholders want a process reset, while others think the team should first execute better within the current system.

Question

How do you decide when to change team process versus when to improve execution within the current process?

What to Look For

Whether the candidate separates root-cause diagnosis from reactive process changes
Whether they use delivery metrics and qualitative evidence together
Whether they define explicit thresholds for changing process
Whether they account for stakeholder pressure and communication