Your team is missing commitments often enough that people are questioning whether the delivery process itself is broken. Some stakeholders want a process reset, while others think the team should first execute better within the current system.
How do you decide when to change team process versus when to improve execution within the current process?
Whether the candidate separates root-cause diagnosis from reactive process changesWhether they use delivery metrics and qualitative evidence togetherWhether they define explicit thresholds for changing processWhether they account for stakeholder pressure and communication