Your question is Building Trust With a Frustrated Client. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to build rapport with a client who was initially skeptical, frustrated, or disengaged. How did you establish trust, keep communication effective, and turn the relationship into a productive partnership?