You're advising an engineering organization that needs a new shared service capability to support product growth. The team could build it internally, adopt a third party platform, or use a hybrid path, and leadership wants a clear decision framework that balances speed, control, cost, and long term differentiation.
How do you decide whether to build or buy a new service capability?
Ability to separate strategic differentiation from commodity infrastructureJudgment on build, buy, and hybrid trade-offsUse of competitive analysis and vendor market maturityUnderstanding of scale economics and long-term cost structureExplicit risk assessment, including lock-in and delivery risk