You're working on a product where a proposed growth change is helping one important metric, but users are starting to feel more friction or dissatisfaction in the experience. The team is split between pushing the initiative because the headline number looks better and pulling it back because the product feels worse.
What would you do if a growth initiative improved one metric but made the overall user experience worse?
Ability to balance KPIs against user needsJudgment on product trade-offsUse of explicit success criteria and guardrailsDecision-making under ambiguous evidence