Your question is Assess Customer Health Metrics. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are working with a customer-facing team that needs a clear way to judge whether an account is healthy or at risk. The team wants a view that captures current product usage, customer sentiment, and the likelihood of renewal or expansion.
What metrics do you consider most important when assessing customer health?