

Welcome to your interview for the UX/UI Designer role at OpenAI.
The question is on your right: Approach User Research in Design. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
You're working on a product experience that needs design improvements, and you want to ground decisions in real user behavior rather than assumptions. The team wants to understand how you learn about users before moving into solutions.
How do you approach user research in your design process?