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Address Client Hesitation on New Technology

MediumProduct Sense00:00
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Your question is Address Client Hesitation on New Technology. Take a moment with it on the right.

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Problem

Scenario

You're introducing a new technology to an existing client, but the client is hesitant to adopt it. They see potential upside, but they are worried about disruption, risk, and whether the change is worth it.

Question

Present a scenario where a client is hesitant to adopt a new technology. How would you address their concerns?