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SQL for Abandonment Paths
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SQL for Abandonment Paths

MediumSQL · PostgreSQL

Problem

Write a SQL query to identify the most common paths users take before abandoning a conversational session at Moveworks.Ai. Use the supplied session, user, and event data. Consider only events occurring before abandonment and return the most frequent complete paths.

Output

  1. One row per distinct path, with path_rank, conversation_path, abandoned_sessions, and distinct_users.
  2. Include abandoned sessions only, return at most 10 paths, and order by session count descending, distinct user count descending, then path alphabetically.

Schema

users
ColumnTypeDescription
user_idPKINTUnique user identifier
user_nameVARCHAR(100)Display name of the user
sessions
ColumnTypeDescription
session_idPKINTUnique conversational session identifier
user_idINTUser who initiated the session
statusVARCHAR(20)Session outcome such as abandoned, completed, or active
started_atTIMESTAMPTZSession start timestamp
abandoned_atTIMESTAMPTZTimestamp when the session was abandoned
session_events
ColumnTypeDescription
session_event_idPKINTUnique event collection identifier
session_idINTSession associated with the event collection
eventsJSONBOrdered event objects containing event_type and event_at
Tablesuserssessionssession_events
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