What is a Operations Manager at Zulily?
The Operations Manager at Zulily is a critical leadership role responsible for orchestrating the complex, high-velocity logistics engine that powers a unique e-commerce model. Unlike traditional retailers that maintain massive, static inventories, Zulily operates on a dynamic flash-sale framework. This means thousands of new product styles go live daily, requiring an exceptionally agile supply chain and fulfillment operation to receive, sort, pack, and ship orders rapidly.
In this role, you are responsible for leading large teams of supervisors and hourly associates within Zulily's major fulfillment hubs, such as those in Reno, NV, and Bethlehem, PA, or driving strategic logistics from corporate headquarters in Seattle, WA. You will directly impact customer experience, operational throughput, and the company's bottom line. The position demands a unique blend of analytical rigor, people management, and continuous improvement expertise to navigate daily fluctuations in order volume and inventory types.
To succeed as an Operations Manager, you must be comfortable managing ambiguity and driving execution under tight deadlines. You will oversee safety protocols, manage labor allocation, optimize warehouse workflows, and implement lean manufacturing principles. It is a highly demanding but rewarding role where your decisions directly influence the efficiency of Zulily's proprietary logistics technology and fulfillment processes.


