What is a Site Reliability Engineer at Zapier?
A Site Reliability Engineer (SRE) at Zapier plays a critical role in maintaining the backbone of a platform that connects thousands of web applications. Because Zapier operates as a fully remote, high-scale automation engine, the reliability, performance, and scalability of their infrastructure are not just technical requirements—they are the core product value. You will be responsible for ensuring that the systems powering millions of automated workflows remain resilient and efficient under constant load.
Your work will involve balancing proactive system design with reactive incident management, all while supporting a culture of automation. You will work alongside software engineers to bridge the gap between development and operations, focusing on observability, infrastructure-as-code, and eliminating toil. This role is ideal for those who thrive in distributed environments and are passionate about building robust systems that empower users to integrate their favorite tools seamlessly.




