Preparing for an interview at Wise. Energy requires a strategic mindset. You must be ready to demonstrate not just your operational expertise, but also your commercial drive and ability to perform under pressure.

Operational Infrastructure Design – You must prove you can build, not just maintain. Be prepared to discuss specific frameworks you have designed, departments you have scaled, and how you establish order in ambiguous environments.

High-Level Sales & Commercial Acumen – Since this role involves a strong sales and business development component, prepare examples of how you have closed deals, managed affiliate relationships, or directly contributed to revenue growth.

Resilience & Adaptability – The interviewers will actively test how you handle unexpected challenges. You must demonstrate high emotional intelligence, composure during surprise role-play exercises, and a proactive attitude toward solving unstructured problems.

Stakeholder Management – You will interact with diverse teams across different regions. Show how you align varying expectations, communicate clearly across departments, and build cohesive working relationships.

The interview process for the Operations Manager position at Wise. Energy is designed to evaluate both your cultural fit and your tactical execution capabilities. Candidates typically experience a multi-stage process that moves from initial screening to deep-dive conversations with key stakeholders and hiring managers. While the process is highly interactive, candidates have noted that it can sometimes feel fast-paced and require proactive follow-up.

The journey begins with an initial HR screening call, which is generally described as conversational, friendly, and focused on your background and alignment with the company culture. Following a successful screen, you will move into rounds with hiring managers and cross-functional stakeholders, often based in London. These rounds are highly collaborative but rigorous, focusing heavily on your operational methodology, sales experience, and ability to manage events and travel.

The timeline above illustrates the typical progression from the initial application to the final decision. Candidates should expect the process to take between three to six weeks, depending on stakeholder availability and scheduling. Because the role involves collaboration across multiple regions, coordinate your preparation to align with the distinct perspectives of both local and international hiring managers.

To succeed in the Wise. Energy interview process, you must understand the core competencies the hiring team evaluates at each stage.

Department Building & Scaling

This evaluation area focuses on your ability to transform ambiguity into structured, high-performing operational systems. The hiring team wants to see that you are a builder who can establish departments, define roles, and create repeatable processes.

Be ready to go over:

• Organizational design – How to structure a new operations team for maximum efficiency.
• Process optimization – Identifying bottlenecks in existing workflows and implementing scalable solutions.
• Resource allocation – Managing budgets, tools, and headcount during periods of rapid growth.
• Advanced concepts – Cross-border operational alignment, localization strategies for new markets, and building operational playbooks.

Example scenarios:

• "Walk us through how you would design and staff an operations department to support a new regional office within 90 days."
• "Describe a time when you inherited a disorganized department. What immediate changes did you make to stabilize operations?"

High-Level Sales & Event Operations

At Wise. Energy, operations are closely tied to external brand presence and revenue generation. You will be evaluated on your capability to execute high-stakes events, manage extensive travel logistics, and drive sales conversations with key partners.

Be ready to go over:

• Event logistics and execution – Managing end-to-end operations for major industry events and conferences.
• Business development integration – Leveraging operational touchpoints to identify and secure sales opportunities.
• Affiliate marketing alignment – Understanding how affiliate networks operate and how to support them operationally.

Example scenarios:

• "How do you coordinate the logistics for a multi-day international event while ensuring the on-site sales team has everything they need to close deals?"
• "Describe your experience working with affiliate marketing partners and how you optimize these relationships."

Real-Time Problem Solving (The Role-Play)

Hiring managers frequently use unannounced role-play exercises to assess how you react under pressure, your communication style, and your tactical instincts. They are looking for candidates who remain calm, professional, and solutions-oriented when caught off guard.

Be ready to go over:

• Active listening – De-escalating tense situations by demonstrating empathy and understanding.
• On-the-spot negotiation – Finding mutually beneficial solutions during high-pressure partner interactions.
• Crisis communication – Clear, concise articulation of next steps when operational issues arise.

Example scenarios:

• "A major partner approaches you at a conference complaining that their payout is delayed, and they are threatening to pull their support. Role-play how you handle this conversation."
• "You arrive at an event venue and find that the branding materials have been sent to the wrong city. Show us how you resolve this with the venue staff and your internal team."

As an Operations Manager at Wise. Energy, your day-to-day activities will be diverse, fast-paced, and highly collaborative. You will not be confined to a desk; instead, you will actively shape how the company presents itself to the industry and executes its growth strategy.

• Building and Leading Departments: You will design, recruit, and manage a high-performing operations team, establishing clear KPIs and workflows to support rapid organizational scaling.
• High-Level Sales and Partnerships: You will actively participate in business development efforts, pitching Wise. Energy to high-value partners, negotiating agreements, and maintaining key relationships.
• Event Management and Execution: You will oversee the operational planning, logistics, and execution of major industry events, conferences, and promotional activities globally.
• Extensive Travel: You must be prepared to travel frequently to represent the company, manage on-site event operations, and meet with regional partners.
• Cross-Functional Collaboration: You will serve as the bridge between sales, marketing, and product teams, ensuring that operational capabilities are fully aligned with broader corporate strategies.

The ideal candidate for the Operations Manager position is a hybrid professional who possesses strong operational discipline alongside a natural talent for sales and relationship building.

• Must-have skills:

  • Proven experience building and scaling operational departments or teams from scratch.
  • Strong background in high-level sales, business development, or partnership management.
  • Demonstrated success in managing large-scale events, conferences, and complex logistics.
  • Ability to travel extensively and work flexible hours during event cycles.
  • Exceptional communication, negotiation, and conflict-resolution skills.

• Nice-to-have skills:

  • Experience in affiliate marketing, growth marketing, or digital acquisition channels.
  • Prior experience working in fast-growing startups or decentralized global teams.
  • Familiarity with the energy sector, green tech, or financial technology landscapes.

Q: What is the overall difficulty of the Wise. Energy Operations Manager interview? A: The interview difficulty is generally rated as average, but the process can feel highly intense due to the diverse range of topics covered—spanning sales, operations, and real-time role-play exercises. Success depends on your adaptability and preparation.

Q: How should I prepare for the surprise role-play exercise? A: Focus on active listening, staying calm, and maintaining a professional, client-focused demeanor. Do not try to invent perfect technical answers on the spot; instead, demonstrate a structured, logical approach to resolving the conflict or scenario presented.

Q: Is there a commission or bonus structure for the sales responsibilities in this role? A: Based on candidate experiences, this role demands high-level sales and business development work but may not offer a traditional commission or bonus structure. It is important to clarify the compensation components and negotiate your base salary thoroughly during the offer stage.

Q: How much travel is actually required for this position? A: This role requires a high level of travel, particularly around major industry events and conferences. Candidates should expect frequent travel and hands-on event work as a core part of their regular responsibilities.

Q: What is the corporate culture like at Wise. Energy? A: Candidates frequently describe the team and culture as very friendly, pleasant, and collaborative. However, because the company is growing rapidly, the environment is also highly demanding, and individual stakeholders may sometimes have differing views on role priorities.

Align the Stakeholders – During your interviews, you may speak with multiple stakeholders who have slightly different expectations for the role. Proactively ask each interviewer what success looks like in their eyes for this position, and tailor your answers to address their specific operational or commercial concerns.

Highlight Your Affiliate Marketing Knowledge – Growth strategies at Wise. Energy often involve affiliate marketing and strategic partnerships. Highlighting any experience you have in these areas will immediately set you apart from candidates with purely traditional operations backgrounds.

Embrace the Ambiguity – Show that you are not intimidated by a lack of structure. Share examples of times you created documentation, built frameworks, or solved complex problems with minimal guidance.

Be Transparent About Compensation – Ensure you have clear, direct conversations about salary expectations early in the process. Be prepared to discuss how your experience justifies your target salary, keeping in mind the base-heavy nature of the compensation structure.

The Operations Manager role at Wise. Energy offers an exceptional opportunity to drive tangible business growth, build departments from the ground up, and represent a dynamic brand on a global stage. It is a career-defining position for professionals who want to combine operational execution with high-level commercial strategy.

To maximize your chances of success, focus your preparation on demonstrating structural department-building capabilities, event management expertise, and real-time problem-solving skills. Approach the interview process with confidence, adaptability, and a proactive communication style.

The salary insights above represent the typical compensation range for this position. When negotiating your offer, consider the complete package—including the base salary, benefits, and the significant opportunity for professional growth and leadership development within Wise. Energy. For more detailed insights, interview reviews, and preparation resources, explore additional candidate experiences on Dataford.