What is a Software Engineer at Vibrant Emotional Health?
A Software Engineer—including leadership roles like the Vice President, Platform Engineering—at Vibrant Emotional Health plays a pivotal role in maintaining and scaling the critical digital infrastructure that powers life-saving mental health services. As the administrator of the national 988 Suicide & Crisis Lifeline, the organization relies on its engineering team to build, secure, and scale high-availability platforms that connect individuals in distress with immediate, compassionate support.
In this role, your work directly impacts millions of users, counselors, and crisis centers across the United States. You will be tasked with designing resilient platform architectures, ensuring zero-downtime communication channels, and integrating complex telephony and chat systems. The engineering challenges here go far beyond typical product development; you are building systems where latency, downtime, or security vulnerabilities can have real-world, life-or-death consequences.
This position requires a unique blend of deep technical expertise and strong mission alignment. Whether you are optimizing cloud infrastructure, leading engineering squads, or collaborating with clinical product managers, your contributions ensure that technology serves as a reliable bridge to human connection when it is needed most.




