What is an Operations Manager at Veho?
An Operations Manager at Veho is at the absolute center of a logistical revolution. Veho is redefining next-day delivery by replacing legacy logistics infrastructure with a highly flexible, tech-enabled network that prioritizes both the customer experience and driver satisfaction. In this role, you are not merely keeping the lights on; you are actively building, scaling, and optimizing the marketplace and physical footprint that powers our promise of flawless delivery.
Whether you join the Ground Operations team—managing the physical sorting hubs and leading warehouse teams in locations like Yonkers, NY or Avenel, NJ—or the Strategy and Operations team focusing on the Driver Marketplace or SMB growth, your impact is immediate. You will solve complex, real-time problems ranging from supply-demand imbalances to warehouse throughput bottlenecks. Your decisions directly influence key business metrics, including on-time delivery (OTD), driver retention, customer Net Promoter Scores (NPS), and overall unit economics.
What makes this role incredibly compelling is the balance of high-level strategic thinking and hands-on execution. You will build data-driven strategies in the morning and work directly with warehouse associates or independent partner drivers in the afternoon. Veho is a fast-growing, dynamic environment where operational excellence is our primary product, making the Operations Manager one of the most critical and highly valued roles in the company.