1. What is a Business Analyst at UNC Charlotte?
The Business Analyst role at UNC Charlotte serves as a vital bridge between complex institutional needs and technical solutions. Whether working within Merchant Systems or HRIS environments, you are responsible for translating organizational requirements into actionable system configurations and process improvements. Your work directly impacts how the university manages its operational data, supports student and faculty services, and maintains the integrity of its administrative infrastructure.
This position is particularly significant because of the scale at which UNC Charlotte operates. You will be expected to navigate intricate workflows, ensuring that technology platforms align with the university’s mission. The role requires a blend of analytical rigor, technical curiosity, and the ability to communicate effectively with stakeholders who may not have a technical background. Success in this role means you are not just maintaining systems; you are optimizing them to better serve the campus community.



