As a Business Analyst at UKG, your day-to-day responsibilities will center on driving clarity and execution across the product lifecycle. You will act as the primary translator between business strategy and engineering execution, ensuring that project deliverables align with organizational goals.

Your primary responsibilities will include:

• Collaborating with product managers and business stakeholders to define project scope, objectives, and success metrics.
• Conducting detailed requirements-gathering sessions and translating those needs into high-quality functional specifications, user stories, and process maps.
• Partnering closely with engineering, QA, and release management teams to ensure technical designs meet business requirements and that testing strategies are comprehensive.
• Managing project backlogs, prioritizing features based on business value, and proactively identifying and mitigating project risks and blockers.
• Facilitating User Acceptance Testing (UAT) and coordinating post-launch validation to ensure seamless system adoption and performance.

You will also play a key role in change management, helping business teams transition to new systems and processes through documentation, training, and continuous support.

To be competitive for a Business Analyst position at UKG, you must demonstrate a strong blend of technical capability, methodological discipline, and interpersonal skill.

• Must-have skills:

  • Proven experience as a Business Analyst, preferably within an enterprise software, SaaS, or HCM environment.
  • Strong proficiency in Agile/Scrum methodologies and experience using tools like Jira and Confluence.
  • Solid understanding of the Software Development Lifecycle (SDLC) and release management practices.
  • Excellent communication, presentation, and stakeholder management skills.
  • Proficiency in SQL and data analysis tools to query databases and perform data validation.

• Nice-to-have skills:

  • Experience with HR, payroll, or workforce management software solutions.
  • Specialized domain knowledge, such as corporate accounting principles or financial systems.
  • Certification in Business Analysis (e.g., CBAP, CCBA) or Agile practices (e.g., CSPO, CSM).

Q: How technical is the Business Analyst interview at UKG? A: The level of technical depth varies significantly by team. While all candidates are evaluated on core BA skills like SDLC and SQL, roles on specialized teams (such as financial systems or data analytics) will include deep dives into domain-specific concepts like accounting rules or data modeling.

Q: What is the typical timeline for the hiring process? A: The process generally takes between three to six weeks from the initial recruiter screen to the final decision. However, candidates have occasionally reported longer timelines depending on team budget approvals or internal candidate considerations.

Q: Does UKG support remote or hybrid working arrangements for this role? A: Yes, UKG offers hybrid and remote opportunities depending on the specific team and office location (such as Weston, FL; Alpharetta, GA; or Lowell, MA). You should clarify the specific expectations for your target role during your initial recruiter call.

Q: How should I prepare for the strategic behavioral interview rounds? A: Focus on mastering the STAR method (Situation, Task, Action, Result). Prepare detailed examples that highlight your leadership, problem-solving under pressure, stakeholder alignment, and ability to manage project ambiguity.

• Clarify the Team Scope Early: Because Business Analyst roles at UKG span many different departments, ask your recruiter early on whether the role is focused on customer-facing products, internal IT systems, or financial/accounting modules. This will allow you to tailor your technical preparation.

• Master the STAR Method: When answering behavioral questions, structure your responses clearly. Emphasize the actions you personally took and the quantifiable business results of your work.

• Brush Up on Domain Fundamentals: If your target team handles financial or accounting systems, do not neglect basic domain principles. Be ready to discuss accounting rules, provisions, or financial workflows, as these are frequently tested in specialized rounds.

• Prepare for Cross-Functional Scenarios: Be ready to explain how you collaborate with diverse roles, including software engineers, QA analysts, product managers, and business executives. Showing that you understand their unique perspectives and pain points is highly valued at UKG.

The Business Analyst role at UKG is a dynamic and highly impactful position that sits at the intersection of business strategy and technical execution. By helping to build and optimize systems that power workforce management and HR solutions for millions of users worldwide, you have the opportunity to drive meaningful digital transformation.

To succeed in this interview loop, focus your preparation on mastering the core pillars of business analysis: SDLC frameworks, structured requirements gathering, stakeholder management, and domain-specific technical skills. Approach each conversation with the collaborative, empathetic, and detail-oriented mindset that defines the culture at UKG.

The salary data reflects the competitive compensation packages UKG offers to attract top-tier analytical talent. When evaluating an offer, consider the entire package, including base salary, performance bonuses, and the company's comprehensive benefits. For more insights, real interview experiences, and salary benchmarks, you can explore additional resources on Dataford to help you navigate your career journey with confidence.