What is a Software Engineer at Troopr Labs?
As a Software Engineer at Troopr Labs, you are joining a high-ownership, AI-native team tasked with building Enjo, an automation product that powers support workflows for global enterprises like Netflix, Snowflake, and Spotify. This role is not about maintaining legacy code; it is about building and scaling agentic AI systems that integrate deeply with platforms like Zendesk, Intercom, and Salesforce. You will be responsible for the full lifecycle of your features—from architectural design and implementation to deployment and monitoring.
The environment at Troopr Labs is fast-paced and demands significant technical versatility. Because the team is small, your work has immediate, measurable impact on the product’s capability to resolve complex support outcomes for world-class clients. You will be expected to operate with high autonomy, often bridging the gap between product requirements and robust, scalable backend infrastructure. If you thrive in environments where you can see your code move the needle for enterprise users, this position offers a unique opportunity to build at the intersection of AI and B2B SaaS.
