At TRIMEDX, the Engineering Manager is a pivotal leadership role centered on Clinical Engineering and Healthcare Technology Management (HTM). Unlike traditional software development roles, an Engineering Manager at TRIMEDX is responsible for running the biomedical engineering department (often referred to as the "Biomed shop") embedded within a hospital or healthcare system. You will lead a dedicated team of Biomedical Equipment Technicians (BMETs) and specialists who install, maintain, and repair critical medical devices that save lives every day.

This position acts as the primary bridge between TRIMEDX and the hospital client's clinical and administrative leadership. Your daily decisions directly impact clinical uptime, patient safety, and the overall operational efficiency of the healthcare facility. By managing medical device lifecycles, ensuring regulatory compliance, and driving service excellence, you help healthcare providers focus on what matters most: patient care.

As an Engineering Manager, you will navigate a complex environment that requires a unique blend of technical biomedical expertise, operational project management, and client-facing relationship management. You are not just managing equipment; you are managing a vital service delivery model that integrates deeply with hospital workflows and safety protocols.

The following questions are representative of what you can expect during the TRIMEDX hiring process. They are drawn from real candidate experiences and are categorized to help you identify key patterns in how TRIMEDX evaluates leadership and operational capability.

Biomedical Shop Operations & Domain Expertise

These questions evaluate your technical familiarity with clinical engineering environments, your understanding of medical equipment maintenance, and your ability to manage a physical repair shop.

• How do you structure daily operations and assign repair tickets in a busy Biomed shop?
• Describe your experience managing preventive maintenance (PM) schedules for high-risk medical devices.

Preparing for an Engineering Manager interview at TRIMEDX requires a balanced focus on operational mastery, people leadership, and client relations. You should approach your preparation by aligning your past experiences with the specific operational realities of clinical engineering.

TRIMEDX evaluates candidates against several core criteria to ensure they can successfully run a high-performing biomedical department:

Clinical Engineering Operations – You must demonstrate a deep understanding of biomedical shop workflows, medical device maintenance protocols, and key performance indicators (KPIs) such as preventive maintenance compliance and mean time to repair.

Client Relationship Management – Your interviewers will assess your ability to act as a trusted advisor to hospital leadership, clinical staff, and department heads, ensuring their equipment needs are met with high satisfaction.

Regulatory & Safety Compliance – You need to show familiarity with healthcare regulatory bodies (such as the Joint Commission, DNV, and FDA) and know how to maintain documentation and safety standards to pass audits.

Leadership & Talent Development – You will be evaluated on your ability to lead, mentor, and build a cohesive team of technicians, ensuring high engagement and technical competency across the shop.

Adaptability & Geographic Flexibility – As a growing national organization, TRIMEDX values leaders who are open to relocation or supporting regional needs as the business expands.

The interview process at TRIMEDX for the Engineering Manager role is designed to move quickly while thoroughly evaluating both your technical management capabilities and your cultural fit. The process typically takes between three to four weeks from initial application to the final offer letter, with recruiters maintaining consistent communication throughout.

The process generally begins with a standard recruiter phone screen. This initial conversation focuses on your background in clinical engineering, your leadership experience, and your alignment with the basic requirements of the role. It is also common for recruiters to discuss your geographic preferences and willingness to relocate, as TRIMEDX frequently looks for managers who can step into high-need territories.

Following a successful screen, you will move to a more in-depth technical and operational interview, typically conducted over the phone or via video call with a Regional Director. This round dives deep into your experience managing a biomedical shop, handling project management challenges, and leading technical teams. The final stage is an onsite or panel interview, which often includes the hiring manager, regional leadership (such as an Area Vice President), and sometimes representatives from the company's hospital client to assess your stakeholder-facing capabilities.

The timeline above outlines the typical progression from your initial application to the final offer stage. Candidates should expect a structured, multi-stage evaluation that transitions from high-level screening to deep behavioral and situational assessments. Use this timeline to pace your preparation, focusing first on core experiences before preparing for client-facing and executive-level scenarios.

To succeed in the TRIMEDX interview process, you must understand the specific competencies your interviewers are targeting. The following sections detail the core areas where you will be evaluated.

Clinical Operations & Biomed Shop Management

This evaluation area focuses on your ability to run an efficient, safe, and highly productive biomedical engineering department. Interviewers want to see that you can manage daily workflows, optimize resource allocation, and maintain high standards of equipment uptime.

Be ready to go over:

• Preventive Maintenance (PM) Compliance – How you plan, track, and execute PM schedules to meet strict regulatory and manufacturer guidelines.
• Key Performance Indicators (KPIs) – Your familiarity with metrics like turnaround time (TAT), repeat repairs, and technician productivity.
• Asset Lifecycle Management – How you track capital medical assets from acquisition and onboarding to decommissioning and disposal.
• Advanced concepts (less common) – Strategies for managing cybersecurity risks in connected medical devices and handling specialized imaging or laboratory equipment service contracts.

Example scenarios:

• Managing a sudden spike in emergency repair requests during a high-volume clinical period.
• Identifying a technician who is consistently missing PM deadlines and correcting their performance.
• Structuring a parts-inventory system to balance cost control with immediate repair needs.

Client Relationship & Stakeholder Management

As an embedded service provider, your success is tied directly to the satisfaction of the hospital client. You must prove that you can build strong partnerships, handle clinical escalations gracefully, and demonstrate the value of TRIMEDX services to hospital administration.

Be ready to go over:

• Service Level Agreements (SLAs) – How you ensure your shop meets or exceeds the agreed-upon service levels for the hospital.
• Conflict Resolution – Your approach to de-escalating tense situations with clinical staff when critical equipment is down.
• Operational Reporting – How you present performance data, equipment uptime metrics, and cost savings to hospital committees and leadership.

Example scenarios:

• Resolving a dispute with an OR Director who demands immediate service on a non-critical device while your team is handling an emergency.
• Conducting a quarterly business review with hospital executives to showcase your shop's efficiency and cost-containment achievements.

Leadership, Team Building, and Relocation Flexibility

TRIMEDX values leaders who can cultivate a positive, collaborative, and safety-conscious culture in the shop. Additionally, because TRIMEDX supports healthcare systems nationwide, adaptability and geographic mobility are highly valued.

Be ready to go over:

• Technician Mentorship – How you identify skill gaps and provide training opportunities for BMET I, II, and III technicians.
• Recruitment & Retention – Strategies for keeping technicians engaged and reducing turnover in a highly competitive job market.
• Geographic Adaptability – Your willingness to relocate or support neighboring facilities to assist with regional demands.

Example scenarios:

• Managing the onboarding of a junior technician to ensure they safely navigate high-risk clinical environments.
• Discussing your expectations, preferences, and readiness regarding relocation to support key growth markets.