Real, anonymous reports from people who interviewed for Frontend Engineer at Total Wine & More, newest first and distilled into what to expect across the loop.
I started with an interview with the store manager and it went really well. After that, a couple weeks later I sat down with the district manager, and that second conversation also felt positive. After the interview, the district manager had an assistant manager show me around the store so I could see how things ran day to day, and I had time to ask questions and kind of shadow him while he went through his routine.
My interviews felt short, friendly, and pretty streamlined from the beginning. I usually started with either a quick phone screen or an in-person chat that didn’t drag on, and the people I met were welcoming right away. The format mostly stayed straightforward—general conversation about my experience and what I’d done before, plus the usual practical questions you’d expect for retail. Some interviews were COVID-friendly and happened virtually, and at least once the hiring process moved quickly after the screen.
The interview process typically involves a sequence of conversations with various managers, starting with a basic interview followed by assessments and background checks. Expect a structured approach that may include multiple rounds and a focus on fit and logistics.
Candidates are often required to complete personality or aptitude assessments, usually in a Scantron-style format, which are considered important in the hiring decision. Be prepared to discuss your results and how they align with the company's expectations.
Interviews primarily focus on assessing fit for the role, discussing past experiences, and practical skills related to customer service and adult beverage knowledge. Expect questions that gauge reliability, flexibility, and willingness to handle the job's demands.
While the interview experience is generally warm and friendly, candidates have reported a lack of follow-up communication after interviews, which can lead to disappointment. Be proactive in seeking feedback or clarification on your application status.
The hiring process can move quickly once initial steps are completed, but candidates may encounter logistical issues related to paperwork and scheduling. Stay organized and prepared to navigate these aspects efficiently.
The interview atmosphere is generally upbeat and conversational, with a focus on creating a comfortable environment for candidates. Approach the interviews with a positive mindset, as the team aims to ensure a friendly interaction.