1. What is a Business Analyst at Tide?
As a Business Analyst at Tide, you operate at the intersection of data-driven decision-making and operational excellence. This role is critical to Tide’s mission to provide seamless financial services to small businesses, particularly within specialized units like Onboarding and KYX (Know Your Customer/Business). You are the architect of process improvements, responsible for translating complex regulatory and user requirements into actionable insights that keep the platform secure and efficient.
Your impact is felt directly by the end-user and the internal product teams. By analyzing onboarding workflows and identifying bottlenecks in the KYX lifecycle, you ensure that new customers can start their financial journey with Tide as quickly and compliantly as possible. This is a high-visibility position that requires a blend of analytical rigor, technical proficiency, and the ability to influence cross-functional stakeholders in a fast-paced fintech environment.